Scope and operator
Livefully operates Root and its promotional website. This policy describes the current features, how information is handled, and your choices.
Device storage and operator access
Root does not require a separate Root account. Boards, folders, goals, tasks, text, photos, stickers, profile information and settings are stored in the app on your device. If you enable iCloud sync, eligible records are also stored in Apple CloudKit as described below. App records are not sent to a server operated by Livefully. We cannot view records on your device or in your private iCloud database.
The current app contains no advertising and no advertising-identifier tracking. Automatic photo cutouts are processed on your device; photos are not sent to an external AI service.
Usage statistics
To improve the app, we collect anonymous usage statistics with Google Analytics for Firebase, provided by Google (from app version 1.2.0). This covers which screens are opened, how often features are used (such as creating a board, goal, task or sticker), whether the subscription screen was viewed and whether a subscription was started, along with an identifier generated at random for each installation, device model, operating system and app version, language and approximate region (country and city level).
We do not collect what you write or add: board names, the contents of text and notes, photos, stickers or task titles. These statistics are not linked to identity information such as a name or email address. We do not use the advertising identifier (IDFA), and the statistics are not used for advertising or to track you across other apps or websites.
The statistics are sent to and processed on Google’s servers and may be transferred outside your country. Usage records are kept for up to 14 months under the Google Analytics retention setting and then deleted. Google’s policies apply to its processing.
Optional iCloud sync
When a Root Pro user enables iCloud sync in the app, records and attachments are transmitted to and stored in an Apple CloudKit private database so they can be used on supported devices signed in to the same Apple Account. This includes workspace records such as boards, folders, goals, tasks, text, photos, stickers and profile information, along with identifiers, modification times and deletion state needed for sync. Only content added to the app is included, not your entire photo library.
The app checks iCloud account availability and account changes, and stores a sync account identifier and processing state on the device. Your Apple Account password is not provided to Root or Livefully. Apple provides iCloud storage and sync under its terms and privacy policy.
Turning sync off or losing Root Pro access stops sync but does not automatically delete data already stored in iCloud. If the Apple Account changes, sync pauses and you choose whether to merge records into the new account. Sync depends on network access, iCloud storage capacity and account status.
Optional permissions
Camera and photos: used when you take or select a photo to create a photo item, sticker or profile picture. Your photo library is not uploaded to us.
Notifications: goal and task reminders are scheduled locally. iCloud sync may use background notifications provided by Apple. We do not collect device tokens to send marketing push notifications.
Face ID: the operating system authenticates you to unlock the app. Root receives the result, not your face image or biometric data.
You choose permissions when using the relevant feature and can revoke them in device settings. Other features remain available if you decline.
Subscriptions and payments
Apple handles Root Pro purchases and subscription billing through the App Store. The app uses StoreKit to check products, transactions and subscription validity to provide features. We do not collect payment-method details such as card numbers or your Apple Account password, and do not send transaction information to a separate server operated by Livefully. Apple handles payment and transaction information under its own policies.
Backups, retention and deletion
Export creates a backup including photos and stickers. It is sent only to the Files location, iCloud Drive or sharing destination you choose, not automatically to us. The exported backup file itself is not encrypted and may contain personal records, so choose where to store or share it carefully.
Deleting individual records in the app also propagates deletion changes to other supported devices while sync is operating normally. Changes may not arrive immediately when devices are offline or sync is paused. Sync is not an independent backup; export important records separately.
My > Reset data resets the workspace on that device; it is not an erase-all-iCloud-data feature. Records remaining in iCloud may download again if sync is enabled or later re-enabled. Deleting the app or resetting local data does not establish that iCloud copies have also been deleted. Manage or delete iCloud data separately using Apple's iCloud storage management controls. Copies on other devices, exported files, operating-system backups and original photos must also be deleted separately where stored.
Deleted attachments may remain temporarily under internal recovery-snapshot retention rules. Retention and deletion in operating-system backups, iCloud and other cloud services you choose follow the settings and policies of those services.
Support and the website
If you email us, we use your sender address, message and attachments to respond and resolve your request. Please do not send unnecessary personal information or full backups.
Personal information received through support is deleted without undue delay once your request is resolved and it is no longer needed. If retention is required by law, only the relevant information is kept for the legally required period. Electronic records are deleted in a manner intended to prevent recovery.
Our website host, Vercel, may process IP addresses, requested URLs, request times and browser information to deliver pages, protect the service and troubleshoot problems. We do not use separate advertising trackers or visitor analytics.
We use Google for email and Vercel for hosting. Related information may be processed abroad, including in the United States. App records are not sent to Google or Vercel unless you choose to attach them to a support email. Provider policies are linked below.
Sharing, protection and your rights
We do not sell app records or provide them for advertising. Support information is not disclosed to third parties except to service providers needed to handle it or to meet legal obligations. Access to correspondence is restricted to the operator who needs it.
You may request access, correction, deletion or restriction of your personal information using the privacy contact below. We respond without undue delay after verification, subject to applicable legal limits. We cannot access, restore or delete records held only on your device on your behalf.
In Korea, you can also contact the Personal Information Infringement Report Center (118, privacy.kisa.or.kr) or the Personal Information Dispute Mediation Committee (kopico.go.kr). You may contact the relevant authority in your jurisdiction.
Changes
Updates are published here with their effective date. We announce significant changes to processing through the app or website before they take effect and obtain separate consent where required by law.
Privacy contact
livefully.official@gmail.comVercel Privacy NoticeGoogle Privacy PolicyApple Privacy Policy